You do not need an account to buy from our website. We welcome anyone to purchase from us, whether you are a first-time visitor or a returning customer. You can simply checkout as a guest by providing your billing and shipping information during the checkout process. Alternatively, you can create a free account with us to enjoy additional benefits such as faster checkout, order history tracking, and access to exclusive promotions and discounts.

Goods are currently dispatched between 1 – 3 business days from Melbourne then sent via Australia Express Post. Estimated delivery times are as follows: Goods sent to SA, VIC, QLD metro usually arrive overnight once dispatched. Country areas take 2 days and goods sent to WA, 3 days.

We offer various payment methods to accommodate our customers’ preferences. Currently, we accept Credit card and Paypal payments, which are both secure payment options. In addition, we also offer the option for clients to request a purchase order via EFT (Electronic Funds Transfer) on a case-by-case basis. However, please note that this option is subject to approval.

Our shipping method for standard items is via Australia Express Post, a reliable and speedy service that delivers nationwide. We understand that some items may be bulky or heavy, and may require alternative shipping methods. In such cases, these items may be dispatched via regular post or TNT at our discresion. We make every effort to ensure that our shipping methods are both efficient and cost-effective. Please note that the shipping method for each item may vary depending on the size, weight, and destination of the package. Goods are dispatched from Melbourne.  Click here to view estimated delivery times to your location and shipping fees.

Goods delivered to the purchaser may be returned on the following basis:

• Factory damaged or defective goods may be returned to Way Out and a credit or replacement will be provided to the Customer if WayOut is liable for the damage or defect under any implied term for express warranty contained in these Terms and Conditions.
• Other than in accordance with paragraph (a), nom-stock items, non-current ranges, specials (colour/gauge not outlined in current year marketing literature and/or not regularly made), made to order goods or goods, in Way Out’s opinion, that are not fit tor sale (age, damage, cut lengths, etc.) cannot be returned to Way Out following delivery to or pick up by the Customer.
• Other than in accordance with paragraph (a), prior written approval is received from Way Out.